We have been awarded the accreditation by the Royal College of General Practitioners (RCGP).
Our commitment to you as a veteran of the UK Armed Forces
The NHS is here to help improve your health and wellbeing and keep you mentally and physically well. It is also here to help you get better when you are ill and, when you cannot fully recover, to stay as well as you can until the end of your life.
This means that you can expect the following from our practice:
- We will ask all patients if they have served in the UK Armed Forces (as a regular or reservist). If you have, we will note this in your medical record, with your permission.
- We will ask you to share details of your time in service to help us to assess the best support and treatment for you.
- The information you share will be kept confidential and we will always speak to you before sharing this with other services you may be referred to.
- The NHS has a duty to support the health commitments of the Armed Forces Covenant. This means that you will get priority treatment for any medical condition which has been caused by your service, subject to the clinical needs of other patients.
- We will let you know what choices are available for your care and treatment and help you to make informed decisions on what to do.
- Where appropriate and with your consent, we can refer you to dedicated veterans’ health services.
- If you need to be seen by another service, we will let them know you’re a veteran and make sure they have an understanding of your health and wellbeing needs, so you don’t have to keep repeating your ‘personal story’.
- We will investigate any issues and complaints that you may have about your care. If you have any concerns about the services we offer, please speak to one of the practice team.
Our Clinical Lead is Jamie Monks and our Admin Lead is Danielle Allsobrook.
Frequently Asked Questions
What is a military Veteran?
A veteran is anyone who has served for at least one day in the Armed Forces, whether as a regular or reservist. It means the same as “ex service personnel” or “ex forces”, although not all veterans know the term or choose to associate with the term “veteran”. Younger veterans might refer themselves as “ex-forces”, in the belief that a veteran is someone who fought in the First / Second World War.
What is the armed forces Covenant?
Under the Armed Forces Covenant, all veterans are entitled to priory access to NHS care including, hospital, primary or community care and conditions associated to their time within the armed forces. However, this is always subject to clinical need and does not entitle you to jump the queue ahead of someone with higher clinical need. In order to apply the Covenant, the practice needs to know that you served. Therefore, if you have been a member of the Regular or Reserve Armed Forces (Royal Navy, Army or Royal Air Force) send us an email at cathedralmedical@nhs.net, speak to someone in reception or let your clinician know during your appointment.
How can my GP access my service medical records?
When you left HM Forces, you may have been given a medical release form, F Med 133. If you would like your new GP to access your service medical records, you need to complete the form and send it to the appropriate address found at the top of form
If you were not given the form, please send a signed and dated letter (not email) through the post to the respective armed forces address below stating your consent to the release of your service medical history to Cathedral Medical Group, Cawley Road, Chichester PO191XT.
You will need to include the following details: Service number, rank/rating, Surname, Forename(s), Date of Birth National Insurance Number & your Residential address on leaving the service.
Addresses
Royal Air Force
PMA Medical (RAF)
Room 040, Building 248
RAF Innsworth
Glouchesterhsire
GL3 1EZ
Army Personnel Centre
Secretariat Disclosure 3 (Medical)
MP 525 Kentigern House
Brown Street
Glasgow,
G2 8EX
Royal Navy/Marines
MDG (N) Medical Records
Institute of Naval Madicine
Alverstoke
Hampshire
PO12 2AA
How to get the most from your GP
1. Register with your GP
It is important to register with a GP, rather than wait until you need treatment. Visit the NHS website at www.nhs.uk to find details of GP practices in your local area.
2. Provide relevant paperwork
If you’ve recently left the forces, it is important to give your GP the paperwork that your military medical centre gave you, including any medical records. This will help to make sure your military health record transfers to your NHS health record. This will also give your GP information on your health and ensure that any ongoing care and treatment is continued.
3. Let us know you served in the UK Armed Forces
Regardless of when you left the military, tell your GP that you’ve served in the UK Armed Forces. This will help your GP to better understand any military related health conditions that you may have and ensure that you are referred, where appropriate, to dedicated services for veterans. This includes the specialist mental and physical health services, Op COURAGE: The Veterans Mental Health and Wellbeing Service and the Veterans Trauma Network.
When using these services, you will be able to speak to people who:
• understand the Armed Forces and military life
• are either from the Armed Forces community or highly experienced in working with serving personnel, reservists, veterans and their families
• will work with you to make sure you get the right type of specialist care, support, and treatment
• work closely with a range of organisations and charities, including military charities, to support your wider health and wellbeing needs.
4. Referrals
With your agreement, it can sometimes be helpful for your doctor to refer you to Armed Forces charities, such as SSAFA, the Royal British Legion, Combat Stress or Help for Heroes. They can often offer significant help and support, even if they do not all deliver healthcare.
5. Confidentiality
You may be worried about sharing information about your time in the Armed Forces. Please note that the NHS is bound by a confidentiality code of practice to ensure GPs, nurses and other people working within the NHS deliver a confidential service bound by law.
www.nhs.uk/armedforceshealth | Twitter: @NHSArmedForces
Other Armed Forces Veteran Services
- Military Mental Health
- Confederation of Service Charities
- Military Charity for Limbless Veterans
- Get Help and Support: Help for Heroes
- Mobility equipment support
- Hearing loss and tinnitus services
- Advice and support for veterans & ex-forces via the Veterans’ Gateway
- Mental health services for veterans